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Home / Tournaments / Info / USKG Policies

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Refund Policy

The following policy applies to all U.S. Kids Golf tournaments. Please note that all deadlines are Eastern Time Zone.

All individual withdrawal requests must be processed within the player's account on the Tournament Registrations page.


eCredits

eCredit will allow families to withdraw and receive credit directly in their tournament's account. eCredit will automatically be applied to any future U.S. Kids Golf Tournament registrations

Please note that all eCredit is valid for one year from date of issue


Local Tours, Teen Series, State Invitationals, Parent/Child

The $40 membership fee for the Local Tour is nonrefundable. For those who register for a Local Tour and choose not to play in any events in that Local Tour Season, a $40 eCredit will be issued to that family by request.

Withdraw request submitted 5 or more days prior to the event:

  • $10 processing fee or full eCredit
  • Player will be removed from the event:

Withdraw request submitted less than 5 days prior to the event

  • No refund available
  • Player will be marked as a withdraw (WD)

Regional Championships, World Championship, World Teen Championship, European Championship, International Championships

Withdraw request submitted 22 or more days prior to the event:

  • $35 processing fee or Full eCredit
  • Player will be removed from the event

Withdraw request submitted 8-21 days prior to the event

  • $75 processing fee or Full eCredit
  • Player will be removed from the event

Withdraw request submitted less than 8 days prior to the event

  • No refund available if spot is not filled
  • Player will be marked as a withdraw (WD)
  • If we are able to fill the spot, the family must email us requesting a refund. The refund will be a eCredit for the event fee minus our $35 processing fee.


Championship No Show Policy

Players who are no longer able to attend an event must email us and notify the committee. Those players who fail to notify U.S. Kids Golf are documented as No Shows. A No Show leaves a hole in the field and prevents other players from entering the event off the waiting list. A first offense No Show will receive a warning and is documented. A second No Show during the calendar year will result in a loss of all Priority Status.


Medical/Emergency Policy

Medical/Emergency request submitted 5 or more days prior to the event

  • For Local Tours please follow automated withdraw process in your Tournament Account.
  • Player will be removed from the event
  • $15 processing fee will only apply to all multi-day events
  • Players may also opt to receive a full eCredit

Medical/Emergency request submitted less than 5 days prior to the event

  • $15 processing fee
  • Balance will be issued as a eCredit and may be used at any future U.S. Kids Golf event
  • Player will be marked as a withdraw (WD)

In order for a refund or eCredit to be issued, documentation such as a doctor's note of medical or family emergency must be faxed/emailed (678-405-3422/tournaments@uskidsgolf.com) to the Tournament department no later than one week after the first round of the tournament.

All Medical/Emergency withdraw requests must include the following information:

  • Email Subject: Medical Withdrawl
  • Order Number
  • Participants Name
  • Local Tour (if applicable)
  • Event Location
  • Event Date
  • Reason for Withdraw

Event cancelled, postponed, or rescheduled

All efforts will be made to complete tournament rounds. If a tournament or tournament rounds must be cancelled and 9-hole players have completed five holes, and 18-hole players have completed nine holes, the round/tournament will be deemed sufficient and no refunds will be given.

If an event is cancelled and will not be rescheduled:

  • Customers will receive a full refund or a full eCredit

If an event is postponed and rescheduled:

  • Registration fees will automatically be transferred to the rescheduled date
  • If you are unable to attend the new event date, please follow the withdraw steps on the Tournaments Account page.
  • Customers will receive a full refund or a full eCredit
  • Withdraw requests must be submitted 5 or more days prior to the new event date to receive a refund.

Failure to follow cancellation procedure

Once an event begins, a withdraw for any reason other than illness, injury or family emergency may result in the suspension of playing in any Regional, International, or World Championship for the period of one year.


Failure to Obtain Travel Documents

Regional Championships, World Championship, Teen World Championship, and European Championship

If a player is unable to obtain a visa or passport for international travel and the Tournament Players Association is notified by 11:59 p.m. ET seven days prior to the event, the player will receive an eCredit valued at the tournament cost minus a $50 processing fee.

If the Tournament Players Association is notified less than seven days before the event, the player will receive an eCredit valued at the tournament cost minus a $100 processing fee. The eCredit may be used for any future U.S. Kids Golf tournament.

If the Tournament Players Association is not notified prior to the start of the tournament, no refund or eCredit will be issued.

In order for an eCredit to be issued, documentation of the visa or passport denial must be faxed/emailed to the Tournament department no later than one week after the first round of the tournament.

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