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Home / Tournaments / Info / Tournament Policies

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Refund Policy

Please review the updated Refund Policy below. All deadlines are in the Eastern Time Zone.


eCredits

eCredit will allow families to withdraw and receive credit directly in their tournament's account. eCredit will automatically be applied to any future U.S. Kids Golf Tournament registrations

Please note that all eCredit is valid for one year from date of issue and once issued may not be redeemed as a cash, credit card, bank transfer, or check refund.


Local Tours and Parent/Child Events

The membership fee for the Local Tour is nonrefundable. For those who register for a Local Tour and choose not to play in any events in that Local Tour Season, an eCredit will be issued to that family by email request.

Withdraw request submitted 22 or more days prior to the event:

  • 90% of the tournament fee will be refunded to your credit card OR
  • 100% eCredit to your player’s account
  • Player will be removed from the event.

Withdraw request submitted 5-21 days prior to the event

  • 75% of the tournament fee will be refunded to your credit card OR
  • 85% eCredit to your player's account
  • Player will be removed from the event.

Withdraw request submitted LESS THAN 5 DAYS prior to the event

  • No refund available
  • Player will be marked as withdraw (WD)

Multi-Day Events

Withdraw request submitted 45 or more days prior to the event:

  • 90% of the tournament fee will be refunded to your credit card OR
  • 100% eCredit to your player’s account
  • Player will be removed from the event

Withdraw request submitted 22-44 days prior to the event

  • 75% of the tournament fee will be refunded to your credit card OR
  • 85% eCredit to your player’s account
  • Player will be removed from the event

Withdraw request submitted 8-21 days prior to the event

  • 50% of the tournament fee will be refunded to your credit card OR
  • 60% e-Credit to your player's account
  • Player will be removed from the event.

Withdraw request submitted LESS THAN 8 DAYS prior to the event

  • No refund available
  • Player will be marked as a withdraw (WD)

Championship No Show Policy

Players who are no longer able to attend an event must email us and notify the committee. Those players who fail to notify U.S. Kids Golf are documented as No Shows. A No Show leaves a hole in the field and prevents other players from entering the event off the waiting list. A first offense No Show will receive a warning and is documented. A second No Show during the calendar year will result in a loss of all Priority Status.


Medical/Emergency Policy

Medical/Emergency request submitted 5 or more days prior to the event

  • Full eCredit will be issued
  • Player will be removed from the event

Medical/Emergency request submitted less than 5 days prior to the event

  • eCredit minus a $15 processing fee will be issued
  • Player will be marked as a withdraw (WD)

In order for a refund to be issued, documentation such as a doctor's note of medical or family emergency must be emailed (tournaments@uskidsgolf.com) to the Tournament department no later than one week after the first round of the tournament.

All Medical/Emergency withdrawal requests must include the following information:

  • Email Subject: Medical Withdrawl
  • Order Number
  • Participants Name
  • Local Tour (if applicable)
  • Event Location
  • Event Date
  • Reason for Withdraw

Event cancelled, postponed, or rescheduled

All efforts will be made to complete tournament rounds. If a tournament or tournament rounds must be cancelled and 9-hole players have completed five holes, and 18-hole players have completed nine holes, the round/tournament will be deemed sufficient and no refunds will be given.

If an event is cancelled and will not be rescheduled:

  • Customers will receive a full refund or a full eCredit

If an event is postponed and rescheduled:

  • Registration fees will automatically be transferred to the rescheduled date
  • If you are unable to attend the new event date, please follow the withdraw steps on the Tournaments Account page.
  • Customers will receive a full refund or a full eCredit
  • Withdraw requests must be submitted 5 or more days prior to the new event date to receive a refund.

Failure to follow cancellation procedure

Once an event begins, a withdraw for any reason other than illness, injury or family emergency may result in the suspension of playing in any Regional, International, or World Championship for the period of one year.


Failure to Obtain Travel Documents

Regional Championships, World Championship, Teen World Championship, and European Championship

If a player is unable to obtain a visa or passport for international travel and the Tournament Players Association is notified by 11:59 p.m. ET seven days prior to the event, the player will receive an eCredit valued at the tournament cost minus a $50 processing fee.

If the Tournament Players Association is notified less than seven days before the event, the player will receive an eCredit valued at the tournament cost minus a $100 processing fee. The eCredit may be used for any future U.S. Kids Golf tournament.

If the Tournament Players Association is not notified prior to the start of the tournament, no refund or eCredit will be issued.

In order for an eCredit to be issued, documentation of the visa or passport denial must be faxed/emailed to the Tournament department no later than one week after the first round of the tournament.

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